I walk into broken operations and build the systems that fix them.

Adrienne Wylder

That has been the job in every industry I have worked in, whatever the title said at the time. These days it means websites, apps, custom software, and the marketing and operations that carry them.

I sit between strategy and the keyboard. I write the spec, build the thing, wire the workflows, document how it runs, and train the person who takes it over. Proprietary software, mapped processes, and AI where it removes a real bottleneck rather than adding a subscription.

Trained as a hypnotherapist, licensed in real estate, shipping software solo. The range is the point, because your problem never lives in just one department. It hides in the space between the website, the intake, the follow-up and the person doing all three by hand.

I work remotely and I take projects worldwide. A US citizen and independent contractor, so US clients get a W-9 and a 1099 with none of the paperwork that comes with hiring abroad. Asynchronous by default, with real overlap into US hours.

The career behind it

New industry, new mess, working systems left behind.

Building the systems now

Technical Founder & Platform Developer

Freelance: Setout, TakimPronë, Albania Rescue, DEPROGRAM, 86x
  • Architected and deployed full-stack production platforms solo, on Next.js, Supabase, Clerk, Stripe, Vercel and GitHub.
  • Built AI-assisted development into a repeatable shipping process, including local LLM deployment and prompt engineering for administrative automation.
  • Partnered with the BuildUp Labs incubator in Portugal on DEPROGRAM scaling strategy.

Freelance Operations, Marketing & Event Consultant

Independent contractor, remote, multiple concurrent clients
  • Ongoing operations, marketing and project support across concurrent small business clients: CRM systems, client communications, scheduling and follow-through.
  • Redesigned one client's inbox and communication workflow, recapturing over 10 hours a week.
  • End-to-end production for B2B conferences, executive gatherings and community events: vendor sourcing, contract negotiation, budgets, on-site leadership.

Realtor

ERA Dawson Bradford Co., Maine
  • Licensed residential practice, from listing strategy through closing coordination.
  • That license and the hands-on experience now anchor the product design behind TakimPronë.

Running and rescuing operations

Certified Hypnotherapist & Transformation Coach

AhHah Hypnosis, private practice
  • Individual and group practice, developing the AHHAH Method, the framework that now underpins DEPROGRAM.
  • Certified NLP Master Practitioner and RTT practitioner.
The practice lives at adriennewylder.com

Project Manager, Infrastructure & Compliance

UG2, Massachusetts DOT contract
  • Directed a $1M+ fire-stopping compliance project across a one-million-square-foot occupied government facility: 12,000+ fire-rated penetrations over 8 floors, 15 to 25 technicians, four state agencies.
  • Raised inspection pass rates from 65 to 95 percent with revised quality protocols, cut tenant disruption 40 percent with phased work plans, delivered on schedule with zero safety incidents.

Owner, General Manager & Event Director

River Haus & Well, Newry, Maine
  • Acquired a failing restaurant doing $350K with negative margins and grew it into a $1.5M hospitality destination.
  • Launched an events program producing 100+ weddings, corporate retreats and brand activations a year at the 255-seat venue, including the U.S. Ski Team and Tito's Vodka.
  • Led 30 to 60 staff with full P&L responsibility, then closed strategically in the pandemic after holding profitability through 2020.

Marketing, product and events

Groups & Events Manager, then Events Director

Sunday River Resort & Gould Academy, Maine
  • Built custom room-mapping software from scratch so the team could map guest rooms to individual needs for events over 1,000 attendees.
  • Ran 8 to 12 concurrent events: ski races, weddings, corporate retreats and government functions with security protocols.
  • At Gould Academy, led the annual auction, golf tournaments and alumni weekends, beating fundraising goals by $60,000, and built a custom event-management system documenting every step of the process.

Director of Product & Project Development

Village Candle, Wells, Maine
  • Led product innovation and global sourcing for a premium home-fragrance company, taking a new line of plug-in fragrance devices from concept to market.
  • Managed international supply chains across China, Europe and the US for fragrance oils, glass, packaging and retail merchandise.
  • Introduced Gantt-chart project management and cross-functional systems coordinating design, production, marketing and sales.

Owner & Principal

The Cornwall Marketing Group
  • Owned and scaled a multi-state sales and marketing consultancy, personally managing national accounts including Bed Bath & Beyond, David's Bridal and Party City.
  • Supported 30 independent road representatives from Maine to West Virginia and ran three permanent showrooms in Massachusetts, New York and Washington.
  • Designed and built proprietary merchandise-scanning software that managed inventory and ordering for 60 manufacturers, in the showrooms and on the road.

Founder & Marketing Director

Spirit of Ireland
  • Founded a peace-and-reconciliation import initiative uniting 50 Irish companies, 25 from Northern Ireland and 25 from the Republic, and built a US distribution network for Irish artisanal goods.
  • Organized the New York event presenting a bronze peace-dove sculpture, inscribed with "peace" in 99 languages, to Senator Kennedy and Jean Kennedy.

Public Relations & Event Coordinator

House of Blues Foundation, Cambridge, Massachusetts
  • Produced 20+ celebrity fundraising events a year featuring artists including BB King, Bonnie Raitt, Aerosmith and Rod Stewart.
  • Ran marketing campaigns, sponsorship development and media relations. The start of a long run of fundraising work.
Toolkit

What's in the kit.

Building & shipping

Next.js · Supabase · Vercel · Clerk · Stripe · SQL · GitHub · WhatsApp Business API

AI & automation

Claude · Local LLMs (Ollama, LM Studio) · Prompt engineering · Workflow automation

Design & brand

Adobe Creative Suite · Brand systems · Web and digital design · Marketing collateral

Operations

Systems turnarounds · Process documentation · Procore · Asana · Global supply chain · Event production

Education & service

WGU B.S. Business Administration (in progress) · Google Project Management Certificate · Approved Expert, Catalant · Board of Directors, The Eddy School, 2020 to present

Download the resume (PDF)

Have a mess? Tell me what's broken.

Tell me what's broken See the work